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Frequently asked questions
General
Questions About Additional Services
- 01Generally anybody can clean a car pretty quickly with a light vacuum and wipe some surfaces down with a cleaner and towel. But detailing a car goes way beyond that, we clean the air vents, under your seats, between the seats, & all around every single little button and lever in the vehicle. We use many tools like compressed air, hot steam, extractors, drill brushes, high quality chemicals that are specific to vehicle detailing in order to not damage anything. As well as chemicals that can actually leave protection on your interior surfaces that can prevent fading and staining on leather and fabrics. A fully detailed vehicle will look its best possible condition and also get you its highest resale value upon a sale.
- 02There are many variables that can lead to your answer. for instance, if you have children or even ride share customers in your car every day it may make sense to get your car every month. Or, if you only drive your car once a week to go get ice cream maybe once a year is good enough! I recommend to all customers who regularly use their cars to get their car detailed at minimum 4 times a year to prevent from damages to their interior surfaces from stains and dirt accumulation. check our our monthly maintenance program if you would be interested in that!
- 03As long as we have access to the vehicle and with proper room to work around the vehicle, we do not need you present for any reason. We take payment after completion and we can send you Venmo or take card after detailing is finished.
- 04We use an array of top professional detailing chemicals from brands like detail.co, Carpro, Yumcars, Armour Detail Supply, Bio Bombs, Feynlab & DIYdetail.
- 05Yes we would greatly appreciate it if you could remove all your valuables from the car. If you have any trash in the car we will happily throw away trash for you, but we do not want to have to try to decide what is trash, and what is not. Also, if your valuables are in the car it adds time to the detail that involves us moving your items around and opens risk to things possible breaking. If your vehicle is full of your important things we will add a $20 fee for the extra time to move them.
- 06Compressed air blowout Deep clean of all door panels, dash, center console, steering wheel, seats, vents, all intricate areas Deep cleaning vacuum with drill brush, compressed air & steamer Door jambs cleaned All fabric, carpeting, leather stains removed as best as possible (some stains will be permanent as not all stains can be removed) All plastic applied a UV protection All glass cleaned inside and out All carpet and plastic mats deep cleaned, non-greasy protection applied to plastic weather mats
- 07Rims, tires deep cleaned with rim ceramic protection and tire dressing applied Paint safe hand wash Door jambs cleaned Paint water spot remover + iron remover decontamination service applied Soft scratch-free towel dry Long lasting high gloss ceramic sealant applied lasting 3-6 months depending on conditions
- 08Of course, if you are not happy with your detail, simply show us where we missed & what you are not happy with and we will address that issue right then and there and offer a small discount for the issue. If you drive the vehicle for a few days, then of course we will not know if it is something we missed, or something new that just happened. We will bring to your attention any damage on your vehicle before we begin, so that you do not think we caused it. In some cases, cleaning a car can showcase more clearly damaged paint imperfections and faded plastics, especially black paint and plastics on cars 15+ years old. The only warranties we offer is for our Ceramic Coatings, which we will provide you the information for that after completion.
- 09Most standard sized cars take 2-3 hours on average for Complete Details. Larger vehicles can take up to 3-6 hours depending on the size of the job, vehicle condition, and customer expectations.
- 10Yes, we do have a home residence location in Maryland Heights where you can drop off your vehicle, if preferred.
- 11We take cash, Venmo, CashApp, Zelle, Facebook pay, or check only with your name on the check. Credit card will have a small surcharge for credit card transactions. If you have any trade requests, you may as well ask! Worst we can say is no! No deposit whatsoever We do not take payment until we are finished and you are happy with your vehicle
- 12We service the entire St. Louis region up to 50 miles from our starting location in Maryland heights, with a small gas fee to service out of range locations more than 20 miles. No Fee: Maryland Heights, Bridgeton, St. Charles, Overland, Town and Country, Florissant, University city, Earth city, Ladue, Clayton, Sunset Hills, Olivette, New Town, St. Peters $10 Gas fee: lake St. louis, Weldon Springs, Imperial, Eureka, Fenton, St. louis City County, Wood River, Collinsvile, Edwardsville $15 Gas fee 20-50 miles away: Arnold, Swansea, O'fallon, Highland, Wentzville, Wildwood, Lemay, Oakville, Columbia, Imperial, Murphy, High ridge, Eureka, Pacific
- 13Nope! We're proud to be a completely battery-operated business, equipped to provide our services anywhere you need them. With our own water and power supply on our vehicle, we can perform a detail on-site, ensuring convenience and flexibility for our customers.
- 14As a small business of two, our schedule usually isn't booked out for more than a week. Feel free to send us your information and what you need, and we can likely get you on the schedule as soon as the next day. We look forward to restoring your love for your vehicle!
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