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Frequently Asked Questions 

What is the difference between cleaning and detailing a car?
Generally anybody can clean a car pretty quickly with a light vacuum and wipe some surfaces down with a cleaner and towel. But detailing a car goes way beyond that, we clean the air vents, under your seats, between the seats, & all around every single little button and lever in the vehicle. We use many tools like compressed air, hot steam, extractors, drill brushes, high quality chemicals that are specific to vehicle detailing in order to not damage anything. As well as chemicals that can actually leave protection on your interior surfaces that can prevent fading and staining on leather and fabrics. A fully detailed vehicle will look its best possible condition and also get you its highest resale value upon a sale.

How often should I get my car detailed?
​There are many variables that can lead to your answer. for instance, if you have children or even ride share customers in your car every day it may make sense to get your car every month. Or, if you only drive your car once a week to go get ice cream maybe once a year is good enough!  I recommend to all customers who regularly use their cars to get their car detailed at minimum 4 times a year to prevent from damages to their interior surfaces from stains and dirt accumulation. check our our monthly maintenance program if you would be interested in that!

Do I need to be present during my Detail?
As long as we have access to the vehicle and with proper room to work around the vehicle, we do not need you present for any reason. We take payment after completion and we can send you Venmo or take card after detailing is finished

Do I need to remove my things for my Detail?
​Yes we would greatly appreciate it if you could remove all your valuables from the car. If you have any trash in the car we will happily throw away trash for you, but we do not want to have to try to decide what is trash, and what is not. Also, if your valuables are in the car it adds time to the detail that involves us moving your items around and opens risk to things possible breaking.  If your vehicle is full of your  important things we will add a $20 fee for the extra time to move them.

What brands do you use?
​We use an array of top professional detailing chemicals from brands like detail.co, Carpro, Yumcars, Armour Detail Supply, Bio Bombs, Feynlab & DIYdetail.

                         What is all included in your Interior Detail?
-Compressed air blowout
- Deep clean of all door panels, dash, center console, steering wheel, seats, vents, all intricate areas
-Deep cleaning vacuum with drill brush, compressed air & steamer
-Door jambs cleaned
-All  fabric, carpeting, leather stains removed as best as possible (some stains will be permanent as
not all stains can be removed)
-All plastic applied a UV protection
-All glass cleaned inside and out
-All carpet and plastic mats deep cleaned, non-greasy protection applied to plastic weather mats

                         What is all included in your Exterior Detail?
-Rims, tires deep cleaned with rim ceramic protection and tire dressing applied
-Paint safe hand wash
-door jambs cleaned
-Paint water spot remover + iron remover decontamination service applied
-Soft scratch-free towel dry
-long lasting high gloss ceramic sealant applied lasting 3-6 months depending on conditions

 
                           Do you offer any Guarantee or Warranties with your work?
​Of course, if you are not happy with your detail, simply show us where we missed & what you are not happy with and we will address that issue right then and there and offer a small discount for the issue. If you drive the vehicle for a few days, then of course we will not know if it is something we missed, or something new that just happened. We will bring to your attention any damage on your vehicle before we begin, so that you do not think we caused it. In some cases, cleaning a car can showcase more clearly damaged paint imperfections and faded plastics, especially black paint and plastics on cars 15+ years old.
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The only warranties we offer is for our Ceramic Coatings, which we will provide you the information for that after completion.

How long will my Detail take?​
​Most standard sized cars take 2-3 hours on average for Complete Details. Larger vehicles can take up to 3-6 hours depending on the size of the job, vehicle condition, and customer expectations.

Can I drop my vehicle off ?​
​Yes, we do have a home residence location in Maryland Heights where you can drop off your vehicle, if preferred.

What forms of payment do you take? Is there a deposit? do we pay before or after service?
We take cash, Venmo, CashApp, Zelle, Facebook pay, or check only with your name on the check. Credit card will have a small surcharge for credit card transactions. If you have any trade requests,  you may as well ask! Worst we can say is no!
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No deposit whatsoever
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We do not take payment until we are finished and you are happy with your vehicle

What areas do you travel to for Mobile Detailing?
We service the entire St. Louis region up to 50 miles from our starting location in Maryland heights, with a small gas fee to service out of range locations more than 20 miles.
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No Fee: Maryland Heights, Bridgeton, St. Charles, Overland, Town and Country, Florissant, University city, Earth city, Ladue, Clayton, Sunset Hills, Olivette, New Town, St. Peters, ​
 
$10 Gas fee:
lake St. louis, Weldon Springs,  Imperial, Eureka, Fenton, St. louis City County, Wood River, Collinsvile, Edwardsville,
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$15 Gas fee 20-50 miles away
Arnold, Swansea, O'fallon, Highland, Wentzville, Wildwood, Lemay,  Oakville, Columbia, Imperial, Murphy, High ridge, Eureka, Pacific
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How often should I get my car detailed?

Nope! We're proud to be a completely battery-operated business, equipped to provide our services anywhere you need them. With our own water and power supply on our vehicle, we can perform a detail on-site, ensuring convenience and flexibility for our customers.

Do you offer detailing packages?
Yes, we keep it very simple. We have only 2 packages, Interior & Exterior or you can combine them for a Complete Detail. If you'd like to add a headlight restoration, paint correction or ceramic coating just mention it in the notes of the order.
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How far in advance do I need to schedule my detail?
​As a small business of two, our schedule usually isn't booked out for more than a week. Feel free to send us your information and what you need, and we can likely get you on the schedule as soon as the next day. We look forward to restoring your love for your vehicle!

Is my car covered if damaged?
Yes! Our business insurance covers up to $2 million dollars in damages so you are completely covered if anything happens.

Questions About Additional Services

What is a Ceramic Coating and why would I want that?

​Imagine your car having a super-smooth, super glossy finish that's incredibly easy to keep clean and protected from the everyday stuff that can and cloud and damage paint. That's essentially what a ceramic coating does. It's like a liquid glass shield that we apply to your car's exterior paint, glass and plastics.

Think about these benefits:

  • Effortless Cleaning: Because the surface becomes super slick, dirt, mud, and even bird droppings just slide right off. Washing your car becomes a breeze, and it stays cleaner for longer!

  • Protection from the Elements: It acts like sunscreen for your car, guarding the paint against harmful UV rays that can cause fading and dullness. It also protects against things like tree sap, bug splatter, and road grime.

  • Enhanced Appearance: Ceramic coatings add an incredible depth of shine and gloss to your car's paint, making it look richer, more vibrant, and like it just rolled off the showroom floor.

Can you fully remove odors from my vehicle?
​While we strive for excellence, it's important to note that achieving 100% odor removal from a car is virtually impossible. Even the best detail shops worldwide encounter the same challenge. Our approach involves deep cleaning every surface, carpet, and seat followed by the use of an ionizer to filter out bacteria and odors from the air. We'll do our best to ensure your satisfaction!

What is a 'Paint Correction' and why would I want that?​
​Professional paint correction is the process of removing imperfections from a vehicle’s paint, such as swirl marks, scratches, and oxidation, using specialized tools and polishing compounds. It restores the paint to a near-new condition by smoothing out the surface and enhancing its gloss and depth. Customers often choose paint correction to improve the appearance of their vehicle and protect its resale value. It also serves as a foundation for applying coatings like ceramic or wax for long-lasting protection. Overall, paint correction gives a car a polished, flawless look that enhances its overall appeal.

Do you clean mold out of vehicles?
Unfortunately No, we do not have proper equipment for severe mold cleaning. Mold in cars is extremely dangerous and challenging to get out of a car 100% and doing so safely, although we can refer you to a specialist.  In severe mold cases, many things need to be replaced like carpeting, seats, headliner, almost all material that mold can live and grow in, so insurance is usually involved.

What if my vehicle is extremely dirty? 
If your vehicle is extremely dirty and unkept for many years, it will require us to take a significant more amount of time and products to get your vehicle to the level of cleanliness we aspire to.  If it is bad enough we may refuse the job because it may be a safety risk or would just not be profitable enough with the amount of time required to do the job. Upon inspection we will add a surcharge ranging from $100-$500. If your car only has severe dog hair it will only be an additional $75 on top of package chosen.

If you have any other questions for us feel free to give us a call, text or email at the bottom of the each page

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